Our health and safety program is dedicated to promoting safety awareness through employee education and training. Safety is everyone’s responsibility and we require that every employee actively participate with a positive team attitude in our Environmental, Health and Safety Program. Our commitment to safety is instrumental in the safe, efficient, and economically viable completion of projects.

Supervisors are key personnel in the implementation and overall success of the safety program. At Industrial Scaffold Services L.P. all supervisors participate in the Site Supervisor Training Program. All employees receive a safety orientation on their first day of employment which consists of company policies, standards, procedures, practices, expectations, rules, etc., and include Petroleum Safety Training (PST) or Construction Safety Training System (CSTS) certification.

Our commitment to safety has allowed Industrial Scaffold Services L.P. to achieve a WorkSafeBC, Government of Alberta and Saskatchewan registered Certificate of Recognition (COR). Industrial Scaffold has also achieved the WorkSafeBC Injury Management Program certification.

Supervisor’s Responsibility

Supervisors are key personnel in the implementation and overall success of the safety program. Training of supervisors is a logical first step, since supervisors will help in training the other employees.

Supervisors are responsible and accountable for ensuring that all work activities in their area are conducted in a safe manner. This is accomplished by:

  • Taking the Industrial Scaffold Services L.P. Site Supervisor Training;
  • Ensuring that all employees are familiar with applicable regulatory requirements and follow all Industrial Scaffold Services L.P. policies, safe work methods, practices and procedures;
  • Completing employee performance reviews that are linked to Health, Safety and Environmental performance at the individual level;
  • Participating in the review of incidents and proactive reports ensuring proper investigation and follow up;
  • Attending monthly safety communication meetings and participating in site inspections and ensuring hazard assessments are completed as scheduled or required;
  • Ensuring all personnel are aware of and comply with Personal Protective Equipment requirements;
  • Ensuring all people working onsite have received a Industrial Scaffold Services L.P., or equivalent safety orientation;
  • Ensuring all tools, equipment and materials are operated and handled in a safe manner in accordance with manufacturer recommendations;
  • Ensuring people under the supervision are properly trained to perform all job tasks in a safe manner;
  • Recognizing safe performance and correcting unsafe conditions;
  • To ensure safe work permits are obtained and that all employees are knowledgeable and abide by the conditions of the permit;
  • To conduct toolbox meetings, record the minutes and forward them to office for review, corrective actions and filing;
  • Setting an example by working safely and following accepted safe work procedures;
  • All information received by the supervisors will be kept confidential no matter what the information pertains to.
Worker’s Responsibility

At ISSLP we believe in training, training and more training to ensure our employees’ safety while working on our jobsites throughout Western Canada. The health, safety, and environmental responsibilities as an employee or contract employee include:

  • Arriving for work fit for duty, meaning well rested and not being under the influence of drugs or alcohol;
  • Carry out your work in a safe manner in order to protect yourself, your fellow employees, contractors, consultants, and the public;
  • Performing all work activities to established policies, work methods, practices and procedures;
  • Checking tools and equipment, including personal protective equipment and safety equipment, for all hazards before using them;
  • Report all potential hazards, near miss, accidents or incidents, injuries, illnesses, spills or releases, violations, and unsafe work practices to your supervisor;
  • Knowing the location, type and operation of emergency equipment;
  • Use and maintain all safety controls and personal protective equipment as require;
  • Participate in all safety meetings that are scheduled on days you are working;
  • Refuse to perform work that poses or may pose imminent danger to you or other workers;
  • Maintain a cooperative, helpful attitude towards safety and fellow workers;
  • All information received by the workers will be kept confidential no matter what the information pertains to.

Client Orientations

Below are the links to our client’s online orientation. Please follow the directions. Any questions, please contact your supervisor.


CSTS 2020 / WHMIS 2015

BIS Trainer FAQs
The orientation doesn’t seem to be working—it won’t even load!

In order to run the program, you need to open the orientation in Google Chrome and your device needs to have the latest software updates. If you have already done this, try clearing your cache history. The orientation is easiest to use on a laptop, desktop, or iPad.

• How to clear cache history (Google Chrome):

  • In the browser, Click on the three dots (Top Right of Screen)
  • Click on Privacy and Security
  • Click Clear Browsing Data
  • Clear Data
Can I use a pre-existing BIS Trainer account to access the orientation?

No, if your account was created through another company, you won’t be able to access the ISSL orientations; a course code is sent to you prior to your first day where you will be able to set-up your new account.

If I forget my BIS Trainer login, how do I reset it?

Your login can be changed if you select ‘forgot password’, but if you have also forgotten your username, please then contact the Safety Department to have them reset your password and forward the username to you.

I work in two, sometimes three different provinces. Which tax form do I do? All three?

How to know which tax form you’re supposed to do? Everyone is required to complete two tax forms, one is the Federal TD1 tax form, and the other is the Provincial TD1 tax form. The address in which you legally reside is what you will enter on the tax forms. Choose the province that your main address resides in.

  • Example: I work in Alberta and Saskatchewan but my house is in BC. I must fill out the BC Tax Form.
  • The provincial tax form will auto populate based on the province that you select in your profile.
I keep redoing the Provincial TD1 tax form—how do I move forward to the next form?

Once you have fully completed the document, at the bottom of the form, select ‘submit’. Then exit the form, go back to your ‘assigned’ courses, ‘resume’ the orientation, and a pop-up will show you the next form (this only occurs with the first form!). After that, continue to select ‘submit’ whenever you have completed a form, and select the forward arrow button to advance to the next form, and eventually the slides.

I spelled my name wrong on a few forms... do I have to redo everything?

You will have to correct the spelling error, but no, you do not need to redo everything. Reach out to Head Office whenever you notice you have inputted something incorrectly. If you don’t catch it right away, someone in the Payroll or Safety Department will eventually reject your form.

This is an example of the first screen after the profile is completed.

Select either the orientation name, or the ‘Start’ button.

You will be prompted to select the provincial tax form—complete the tax papers for the province YOU LIVE IN, not work in.

Once you have completed all mandatory sections, sign and save at the bottom of the form. On the bottom right of the task bar, select ‘submit’ and then the forward arrow button. If the forward arrow button is not showing, exit the form (after submitting), and select ‘resume’ on the same form. The system will then prompt you to start the next form.

After you a submit a form and select the forward arrow to advance to the next, you will be prompted by the next form. On the top left corner, you will see which form is next. On the right, you will select ‘Start Form’.

If you are still experiencing any technical difficulties, especially if after-hours, please reach out to the BIS Trainer help desk:

Office: 780-410-1660
Toll Free: 1-866-416-1660

SiteDocs FAQs
If I forget my SiteDocs login, how do I reset it?

Your login cannot be reset through the mobile app or web app. Please contact the Safety Department to have them reset your password and/or change email address.
• Safety Department:, or call 250-591-2535

Once I login to the SiteDocs app, it starts downloading hundreds of forms, how do I stop it from doing that?

There is a new update that allows you to select what you want to download; found within the ‘sync’ option of your mobile app. We do suggest syncing your device twice a day so that it doesn’t have to sync so many forms each time you use it.

Do I need to use a certain browser, or have a certain device to access SiteDocs?

To efficiently use the SiteDocs Web App or Mobile App, you will need to adhere to the following suggestions:

  • If on a computer- The ‘web app’ requires google chrome
  • If on a mobile device or tablet- The ‘app’ requires the latest software update as well as strong internet connection at least once throughout the day
How do I duplicate a form?

Whenever you select a form, a tab appears with the following options: ‘New’; ‘In Progress’; ‘Duplicates’; ‘Revisions’; ‘Previously Signed’. Select the ‘Duplicate’ options in order to duplicate a pre-existing form and its data.

Can I delete a form after I have signed it?

No, forms cannot be deleted once signed and saved. If you need to make changes, you will need to ‘revise’ the document.

I am a new supervisor. Where will I find helpful information?

Through the Web App and the Mobile App, the ‘Resources’ tab features a collection of informative documents; including the ‘Business Conduct & Supervisor Sign-Offs’ folder

I’m trying to find a JSA from a year ago but nothing is coming up. I am in the correct location and everything... what else do I need to do?

In order to ensure the app loads documents in a timely manner, most user profiles are limited to 3-6 months’ worth of storage. If you need to access an older document, please call the Safety Department at Head Office.
• Safety Department:, or call 250-591-2535